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Customer Instruction

 1. Fees:

1) Domestic shipping fee: If you buy multiple items from the same seller, you will  save much on domestic shipping.

Note:  If the domestic shipping fee is not retrieved, we will charge you 12CNY shipping fee.


2) Aibuyo Service Fee: 10% of items fee + shipping costs.

4) Freight charges:

 EMS:50%off,DHL:50%off.CHINA POST:None

5) Exchange Rate: Based on the exchange rate announced by the Bank of China, Our exchange rate currently: 1CNY=0.163USD.


2. Time:


1)  Arrival of goods to Aibuyo: Usually takes 3-5 days after we purchased.


2)  Shipping date: After you submitted delivery and paid  for it.


3)  International delivery time: Normally, EMS takes 5-7 days, Air parcel 15-35 days.


3. Service:


1)   there is no minimum order requirement.


2)  Virtual goods: We do not accept this kind purchase, which includes gift cards, game tokens, etc. due to illegal practices.


3)  Quality of goods: We will verify size, quantity, colour, pattern of the goods, but we are not responsible for quality.


4)  Electronic products: We can only verify the appearance and model.


4. Customs:


1) We guarantee clearance at Chinese customs, and we will bear responsibility for all problems associated with Chinese customs.


2)  Destination customs: If there are tariff requirements or confiscated goods in your country, we cannot be responsible for damage or loss.

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